Freight Forwarding Ship Chartering Air Chartering Customs Clearance Logistics & 3PL Transport & Trucking Project Cargo Dangerous Goods JAFZA · Dubai, UAE Freight Forwarding Ship Chartering Air Chartering Customs Clearance Logistics & 3PL Transport & Trucking Project Cargo Dangerous Goods JAFZA · Dubai, UAE

Customs Clearance in Dubai & Across the UAE

Import, export, free zone and personal effects clearance — filed by a JAFZA-based team that handles the paperwork close to where your cargo actually sits, not from an office across the city.

Import & Export Clearance

Whether goods are entering UAE mainland or moving through Jebel Ali Free Zone, we handle the declaration, duty assessment, and inspection coordination so cargo isn't sitting idle on paperwork. Filed through Dubai Trade and Calogi, with document prep — commercial invoice, packing list, delivery advice — managed end to end.

JAFZA
Based Clearance Team
Same-Day
Filing, Complete Docs
5
Emirates Covered

Clearance by Emirate

We clear shipments entering through every major UAE gateway, coordinating directly with each emirate's customs authority rather than routing everything through one office:

  • Dubai — Jebel Ali Port, Dubai World Central (DWC), and Dubai International Airport (DXB)
  • Jebel Ali Free Zone (JAFZA) — free zone and bonded clearance, our home base
  • Sharjah — Port Khalid, Hamriyah Free Zone, SAIF Zone
  • Abu Dhabi — Khalifa Port, Mussafah
  • Ras Al Khaimah & Fujairah — on request, coordinated through our GCC network

Clearance by Cargo Type

Different commodities carry different compliance requirements. We handle:

  • General & commercial goods — standard import/export clearance for trade cargo
  • Dangerous goods (DG) / hazmat — UN classification, MSDS documentation, compliant packaging and labelling verified before arrival
  • Food, cosmetics & consumables — health authority and standards compliance coordination
  • Machinery & project cargo — clearance sequenced with project timelines, not treated as a single generic shipment
  • Vehicles — import/export clearance for cars and heavy equipment
  • Personal effects — unaccompanied baggage and relocation shipments, air or sea

Temporary Import & Exhibition Cargo

ATA Carnet clearance for exhibition materials, professional equipment, and commercial samples entering the UAE temporarily without incurring full import duty — along with temporary import bonds for project cargo that will re-export after use.

How the Process Works

  1. Pre-arrival document check — we confirm exactly what's needed for your specific cargo before it ships, flagging anything likely to cause a delay.
  2. Declaration filing — filed through Dubai Trade / Calogi as soon as cargo details are confirmed.
  3. Duty assessment & payment — calculated and settled on your behalf.
  4. Inspection coordination (if flagged) — we liaise directly with the inspecting officer and manage any unpacking/repacking required.
  5. Release & handover — cleared cargo handed to your transport (ours or your own) for final delivery.

Frequently Asked Questions

What documents do I need for customs clearance in Dubai?

At minimum: commercial invoice, packing list, bill of lading or airway bill, and certificate of origin. Depending on the commodity, you may also need a health certificate, halal certificate, standards compliance certificate, or an import permit. We confirm the exact list for your specific cargo before it arrives, not after.

How long does customs clearance take in the UAE?

Standard cargo with complete documentation typically clears within the same working day to 24 hours once it arrives at port or airport. Cargo flagged for physical inspection, missing documents, or requiring a special permit takes longer — we flag likely delays before your shipment ships, not after it's stuck.

Can you clear goods through Jebel Ali Free Zone (JAFZA)?

Yes — we're based inside JAFZA, so free zone clearance and bonded movement between the free zone and UAE mainland is a core part of our daily operation, not a service we outsource.

Do you handle customs clearance in other emirates besides Dubai?

Yes. We clear shipments entering through Dubai, Sharjah, Abu Dhabi and the wider UAE, coordinating directly with the relevant port or airport customs authority for each emirate.

What is an ATA Carnet and do I need one?

An ATA Carnet is a customs document that lets you temporarily import goods — commonly exhibition materials, professional equipment, or commercial samples — without paying duty, provided the goods leave the country again within the carnet's validity period. If you're bringing goods into the UAE for a trade show or demo and taking them back out, you likely need one.

Can you clear dangerous goods (DG) or hazmat cargo?

Yes, with proper UN classification, MSDS documentation, and compliant packaging/labelling verified before the shipment moves. Dangerous goods clearance has stricter documentation requirements than standard cargo, so flag this at time of booking, not after arrival.

What happens if my shipment is selected for physical inspection?

We coordinate directly with the inspecting customs officer, handle any unpacking or repacking required, and keep you updated on status — the goal is to resolve the inspection and release the cargo without it turning into a prolonged hold.